3 Way Calling

If the customer wants to add a participant to the Jeenie call, they do the following on a mobile device: 

1. Tap the screen anywhere to bring up a set of controls at the bottom. 
   
   
2. Tap  .
   In the pop-up screen they will see a list of participants already in the call (including you, the interpreter).
   
   
3. UnderAdd Participant, select how to add another participant:
• Tap On video to send a link to the remote participant using the device’s available options (for example, text message or email) so they can join a video conference call. 
• Tap Audio only to send a link to the remote participant, or to dial their phone number on the keypad in the app so they can join an audio conference call

Please note:
The remote participant does not need to have a Jeenie account or the Jeenie app in order to join the call.

You will need the full phone number (including country or area code) in order to add a third party.