Business Account Invoicing & Billing

Billing Cycle - What to Expect Next

Upon setup (one time only)

Your credit card on file will be charged twice upon signing up for Jeenie:

• 1st charge - prorated subscription fee for the remainder of the month in which you signed up
• 2nd charge - monthly subscription fee for the following month

Each Month

Your credit card on file will be charged twice during the 1st week of every month:

• 1st charge - monthly subscription fee for the following month
• 2nd charge - interpreting minutes you used during the previous month

You will receive an automated receipt via email for each charge. In addition, you will receive a monthly usage report that breaks down all your calls by date, time, duration, user and language. These items are automatically sent to your Jeenie admin ID email address.

If you would like receipts and/or usage reports sent to a different email address, please let us know.

📌 Before you can place a call on the Jeenie mobile or web app, the Account Admin must enter payment details into your organization’s Jeenie account.