Getting Started

Set Up Your Account

• Device and Browser Compatibility
• Login to Your Jeenie Account
• Make an On Demand Test Call
• Need Login Credentials or Account Instructions
• Placing an on-demand Jeenie call
• Save Jeenie Credentials with Web Browser

Using Jeenie

• Add a Participant to a Jeenie Call
• Rating Jeenie Call Quality
• Allowing camera & microphone permissions in browsers
• Change the default language setting
• Using Jeenie with no WiFi or internet connection
• Using Jeenie with no cellular signal

See all 13 articles

Pre-scheduled Sessions

• Scheduled Calls Policies and Cancellations
• Scheduling a Future Jeenie Call
• How to Join a Scheduled Jeenie Call
• Urgent Schedule Requests (Less than 24 Hours Notice)
• Schedule Request Confirmations
• Editing or Cancelling Scheduled Calls

Tele-Jeenie

• The TeleJeenie Language & Pin List
• Setting Up and Placing a TeleJeenie Call
• Setup speed dial for TeleJeenie
• TeleJeenie Language Codes
• TeleJeenie for Call Centers