Getting Started

Set up your Jeenie account

• 3 Way Calling
• Jeenie’s connectivity requirements
• Need login credentials or account instructions
• Logging in to your account
• TeleJeenie for call centers
• Logging Out

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Using Jeenie for On-Demand Interpreting

• Making an "on-demand" test call
• Use Jeenie for American Sign Language (ASL)
• Placing an on-demand Jeenie call

Pre-scheduled Sessions

• Scheduled Call Cancellation Policy
• How to join a scheduled Jeenie call
• Scheduling a future Jeenie call
• Urgent schedule requests (less than 24 hours notice)

Tele-Jeenie

• Setup speed dial for TeleJeenie
• TeleJeenie Language Codes
• Placing a TeleJeenie call
• TeleJeenie options explained